We hope the following statement will help you understand how SP Educational Services collects, uses and safeguards the personal information you provide to us on our site.

I. Information collected on-line

a) We maintain information such as names, addresses and email addresses for customers who have purchased goods from us, or made enquiries.

II. Sharing of collected information.

a) We only collect the information required to complete a transaction. We do not use this personal information for anything other than internal use.
b) We may at some future time, use this information to contact our customers to inform them of changes to the web site and to major product updates or price amendments.
c) Under no circumstances whatsoever will we disclose personal information other than as required by a duly empowered police officer.
d) We shall not sell, supply, rent or otherwise disclose any personal information to any person or organisation.
e) Access to personal information within the company is limited on a strictly "Need to know" basis.

III. What we can and will do at a customer's request

a) We shall only keep information on transactions as required by legislation and this will be off-line and not available; other personal information will be destroyed if requested.
b) We will guarantee not to send any un-requested messages, electronically or by post should the customer inform us of their desire not to receive unsolicited communications

IV. Contacts (see Contact Page)

Should you need further information, please e-mail your request to sales@speducationalservices.co.uk

V. Protecting the information on-line

a) No credit card or charge card data is stored on-line.
b) Access to personal information within the company is limited on a strictly "Need to know" basis.
c) Access to internal accounting systems is only available to relevant staff.

VI. Refund Policy

Refunds may occasionally be offered at the discretion of the management